[BrotherGlobalSupport] faq00003171_015_en MFC-J5620DW Load A4/Letter paper (Tray1)
Pull the paper tray out of the machine. Press and slide the paper guides to fit the paper size. Fan the paper. Load A4/Letter paper printing surface face down. Gently adjust the paper guides to fit the paper. Check that the paper is flat in the tray and below the maximum paper mark. Push the paper tray back into the machine. Pull out the paper support and unfold the paper support flap.